Manager, Transaction Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification until settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Define, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring the accuracy and timeliness of team outputs.

• Evaluate contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Initiate loan requests for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Supervise property listings, including professional photography and virtual staging services.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep accurate CRM records for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex challenges involving title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Support market expansion efforts, manage title company relationships, and coordinate with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Assist with the recruitment and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable holding both internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mindset.

• Capability to independently resolve complex real estate transaction challenges.

• Customer-focused approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may include evenings and weekends as needed.

🏝️ Benefits

• Competitive salary.

• Excellent benefits.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.

• Fully remote work opportunity.