Manager, Transaction Management

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for the team.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies, procedures, and training documents.

• Ensure adherence to established policies and procedures.

• Personally manage a portfolio of transactions while reviewing the team's work for accuracy and adherence to timelines.

• Review contracts, addenda, and HUD/Closing Disclosure statements.

• Request acquisition loans and collaborate with lenders.

• Manage construction loan draw requests in conjunction with the Construction team.

• Supervise property listings, professional photography, and virtual staging.

• Ensure the quality and accuracy of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Address and resolve transaction issues with title companies, lenders, and other stakeholders.

• Tackle complex issues related to title defects, surveys, utilities, seller challenges, and other complications.

• Coordinate with Sales and Construction teams for seamless handoffs and timely closings.

• Assist in market expansion, managing relationships with title companies, and working with third-party brokers.

• Provide exceptional customer service to buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable in holding internal teams and external partners accountable.

• Strong work ethic and an ownership mindset.

• Ability to independently resolve complex real estate transaction issues.

• Customer-focused approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Capability to thrive in a fast-paced environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment that balances hard work and play.

• Fully remote work opportunity.