Manager, Transaction Management

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee acquisition and disposition transactions from contract approval to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage team Key Performance Indicators (KPIs).

• Recruit, oversee, train, and guide Transaction Coordinators.

• Create and revise policies, procedures, and training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while reviewing the team's work for precision and timeliness.

• Examine contracts, addenda, and HUD/Closing Disclosure statements.

• Request loans for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Oversee property listings, professional photography, and virtual staging efforts.

• Ensure the quality and accuracy of listings across MLS and other platforms.

• Keep precise CRM records for all transactions.

• Address transaction-related issues with title companies, lenders, and other stakeholders.

• Resolve intricate issues concerning title defects, surveys, utilities, seller challenges, and other complications.

• Coordinate with Sales and Construction teams for seamless transitions and timely closings.

• Support market expansion, build title company relationships, and engage with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with a willingness to hold both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently resolve complex real estate transaction challenges.

• Customer-centric approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced setting.

• Availability may include evenings and weekends when required.

🏝️ Benefits

• Competitive salary.

• Excellent benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment that values hard work and play.

• Fully remote work opportunity.