Manager, Transaction Management

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators / Settlement Processors.

• Develop, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including video and written training materials.

• Ensure adherence to established policies and procedures.

• Manage a personal portfolio of transactions while ensuring team output is accurate and timely.

• Examine contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Initiate loans for new acquisitions and collaborate with lenders.

• Handle construction loan draw requests alongside the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise CRM records for all transactions.

• Act as the escalation point for transaction-related issues, coordinating with title companies, lenders, and other stakeholders.

• Address complex transaction challenges involving title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion, relationships with title companies, and interactions with third-party brokers.

• Provide exceptional customer service to buyers, sellers, and partners.

• Assist in recruiting and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions effectively.

• Highly assertive, with the ability to hold both internal teams and external partners accountable.

• Strong work ethic and a mindset of ownership.

• Capability to independently resolve intricate real estate transaction challenges.

• Customer-focused approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Flexibility to work evenings and weekends as required.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment that emphasizes a work hard/play hard philosophy.