Manager, Transaction Management

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise all policies and procedures, including the development of video and written training materials.

• Ensure adherence to all established policies and procedures.

• Personally handle a portfolio of transactions while verifying the accuracy and timelines of team efforts.

• Review contracts, addenda, and HUD/Closing Disclosure statements for correctness.

• Request financing for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in conjunction with the Construction team.

• Oversee all property listings, including securing professional photography and virtual staging.

• Guarantee high standards of quality, accuracy, and completeness for all listings across MLS and other platforms.

• Ensure that the company CRM is consistently and accurately updated for all transactions.

• Act as the escalation point for transaction-related issues; assertively engage with title companies, lenders, or other parties as necessary to achieve results.

• Resolve complex transaction challenges involving title defects, surveys, utilities, seller issues, or other complications.

• Collaborate closely with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion initiatives by sourcing and managing relationships with title companies and third-party brokers.

• Maintain a high standard of customer service for buyers, sellers, and partners.

• Assist in the hiring and management of third-party property managers for our rental portfolio.

• Excel in a fast-paced environment; availability may include evenings and weekends when necessary.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience managing high-volume acquisitions and dispositions.

• Highly assertive and adept at holding both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Ability to independently address complex real estate transaction challenges.

• A passion for working with people and a commitment to ensuring customer satisfaction.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Thrives in a fast-paced work environment.

🏝️ Benefits

• FULLY REMOTE.

• Competitive salary.

• Excellent benefits.

• Casual dress code.

• Team-building events.

• A work hard/play hard atmosphere.