Manager, Transaction Management

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee acquisition and disposition transactions from the ratification of contracts through to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring team efforts are accurate and timely.

• Review contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Request loans for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in conjunction with the Construction team.

• Oversee property listings, which include professional photography and virtual staging.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Maintain accurate records in the company CRM for all transactions.

• Act as the escalation point for transaction issues with title companies, lenders, and other stakeholders.

• Resolve complex transaction challenges involving title defects, surveys, utilities, seller issues, and more.

• Collaborate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Support market expansion, establish relationships with title companies, and collaborate with third-party brokers.

• Provide excellent customer service to buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with the ability to hold internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mindset.

• Capacity to independently resolve intricate real estate transaction issues.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may require working evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• A work hard/play hard culture.