Manager, Transaction Management

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification through to settlement.

• Lead, train, and manage the performance of Transaction Coordinators / Settlement Processors.

• Establish, monitor, and manage Key Performance Indicators (KPIs) for all team members.

• Recruit, oversee, train, and mentor Transaction Coordinators.

• Create and update policies and procedures, including both video and written training materials.

• Ensure compliance with established policies and procedures.

• Personally handle a portfolio of transactions while reviewing team efforts for accuracy and timelines.

• Evaluate contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Request financing for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Supervise property listings, which includes professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex transaction challenges involving title defects, surveys, utilities, seller issues, and other complications.

• Coordinate with Sales and Construction teams for seamless transitions and timely closings.

• Support market expansion, foster title company relationships, and collaborate with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Aid in the recruitment and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with a strong ability to hold both internal teams and external partners accountable.

• Strong work ethic and a mindset of ownership.

• Capability to independently resolve complex issues in real estate transactions.

• Customer-centric approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability to work evenings and weekends as necessary.

🏝️ Benefits

• FULLY REMOTE

• Competitive pay

• Excellent benefits

• Casual dress code

• Team-building events

• A work hard/play hard culture