Manager, Transaction Management

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators / Settlement Processors.

• Set, monitor, and manage team KPIs.

• Recruit, guide, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while assessing team work for accuracy and adherence to timelines.

• Review contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Initiate loan requests for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in coordination with the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Resolve complex issues involving title defects, surveys, utilities, seller challenges, and other complications.

• Collaborate with Sales and Construction teams for seamless transitions and timely closings.

• Support market expansion initiatives, foster title company relationships, and liaise with third-party brokers.

• Maintain high standards of customer service for buyers, sellers, and partners.

• Assist in hiring and overseeing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable holding both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently resolve intricate real estate transaction challenges.

• Customer-focused approach.

• Bachelor's degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to succeed in a fast-paced environment.

• Availability may include evenings and weekends as required.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.

• Fully remote work arrangement.