Manager, Transaction Management

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification through to settlement.

• Supervise, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage key performance indicators (KPIs) for the team.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and update policies, procedures, and training materials.

• Ensure adherence to established policies and procedures.

• Personally manage a portfolio of transactions and review team outputs for accuracy and timeliness.

• Review contracts, addenda, and HUD/Closing Disclosure statements.

• Request loans for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in coordination with the Construction team.

• Oversee property listings, photography, and virtual staging efforts.

• Ensure the quality and accuracy of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Escalate and resolve transaction issues with title companies, lenders, and other stakeholders.

• Address complex issues related to title defects, surveys, utilities, seller challenges, and other complications.

• Collaborate with Sales and Construction teams to ensure smooth handoffs and timely closings.

• Assist with market expansion, relationships with title companies, and engagement with third-party brokers.

• Uphold customer service standards for buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable in holding internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Ability to independently resolve complex issues related to real estate transactions.

• Customer-focused mindset.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Work-hard/play-hard environment.