Manager, Transaction Management

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, evaluate, recruit, and mentor Transaction Coordinators / Settlement Processors.

• Create, monitor, and manage team Key Performance Indicators (KPIs).

• Develop and revise policies and procedures, including video and written training materials.

• Manage a personal transaction portfolio while ensuring the accuracy and timeliness of team outputs.

• Review contracts, addenda, and HUD / Closing Disclosure statements.

• Initiate loan requests for acquisitions and collaborate with lenders.

• Oversee construction loan draw requests alongside the Construction team.

• Manage property listings, photography, and virtual staging processes.

• Ensure the quality and accuracy of listings across MLS and other platforms.

• Keep precise CRM records for all transactions.

• Act as the escalation point for transaction-related issues and resolve complex challenges.

• Coordinate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion efforts, title company partnerships, and relations with third-party brokers.

• Maintain excellent customer service for buyers, sellers, and partners.

• Assist in the recruitment and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions effectively.

• Highly assertive with the ability to hold both internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mentality.

• Capability to independently resolve intricate real estate transaction issues.

• Customer-centric approach.

• A Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• A dynamic work hard/play hard culture.