Manager, Transaction Management

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and update policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally manage a portfolio of transactions while reviewing the team's work for accuracy and timelines.

• Evaluate contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Request loans for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in coordination with the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep accurate CRM records for all transactions.

• Act as the escalation point for transaction issues involving title companies, lenders, and other stakeholders.

• Resolve intricate transaction problems related to title defects, surveys, utilities, seller challenges, and other complications.

• Collaborate with Sales and Construction teams to ensure seamless handoffs and timely closings.

• Assist with market expansion, title company relationships, and third-party brokers.

• Maintain a high level of customer service for buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable holding internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Ability to independently resolve complex real estate transaction issues.

• Customer-focused mindset.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Capability to thrive in a fast-paced environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary.

• Comprehensive benefits package.

• Positive company culture.

• Casual dress code.

• Team-building events.

• Work hard / play hard atmosphere.

• Fantastic colleagues.