Manager, Transaction Management

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage team Key Performance Indicators (KPIs).

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally manage a portfolio of transactions while reviewing team outputs for precision and timelines.

• Examine contracts, addenda, and HUD/Closing Disclosure statements.

• Initiate loan requests for acquisitions and collaborate with lenders.

• Handle construction loan draw requests in conjunction with the Construction team.

• Supervise property listings, ensuring professional photography and virtual staging are included.

• Guarantee the quality, accuracy, and completeness of listings across MLS and various platforms.

• Keep precise CRM records for all transactions.

• Address transaction issues with title companies, lenders, and other involved parties.

• Resolve intricate issues related to title defects, surveys, utilities, seller challenges, and other complications.

• Coordinate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Assist in market expansion, fostering title company relationships, and collaborating with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Aid in the recruitment and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with a strong ability to hold internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently resolve complex real estate transaction challenges.

• Customer-focused approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability for evenings and weekends as required.

🏝️ Benefits

• Competitive salary.

• Excellent benefits.

• Casual dress code.

• Team-building events.

• Dynamic work environment that values hard work and play.

• Fully remote work option.