Manager, Solutions Engineering

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee all facets of the Solutions Engineering team within the F5 Tech vertical, emphasizing technical sales.

• Set objectives and create work plans while delegating tasks accordingly.

• Ensure the Solutions Engineering organization is appropriately structured to achieve F5's corporate objectives.

• Adhere to F5’s Business Code of Ethics and report any violations.

• Conduct performance assessments, authorize paid time off, assign tasks, offer training and guidance, manage performance improvement plans, administer disciplinary actions, and participate in candidate interviews.

• Establish objectives, strategies, and priorities for engineering staff.

• Collaborate with management to plan quarterly and annual staffing requirements.

• Oversee candidate recruitment in partnership with HR.

• Enhance organizational efficiency, collaboration, technical growth, and professional development.

• Maintain partner plans for Solutions Engineering in conjunction with professional services, support, marketing, and product management.

• Expand the Solutions Engineering organization and foster retention, recognition, compensation, and career progression.

• Evaluate Solutions Engineering skills and strategize job roles.

• Drive product requirements in alignment with business units.

• Identify and relay market trends.

• Ensure customer success and promote customer support awareness through escalation strategies.

• Manage relationships with customers and partners, addressing post-sales issues and escalations.

• Present F5's strategy, solution messaging, and roadmap.

• Comprehend customer needs and challenges, presenting relevant F5 solutions.

• Analyze business strategies and competitive landscape.

• Provide product feasibility assessments to support sales initiatives.

• Execute other related duties as assigned.

⛳️ Requirements

• BS or BA degree required or equivalent work experience.

• Proven experience managing technical Solutions Engineers in a leadership capacity.

• Comprehensive understanding of networking technologies and application delivery.

• Excellent interpersonal and presentation skills, capable of articulating complex technologies.

• Self-driven with the ability to influence direct reports and others outside the organization.

• Demonstrated proficiency in communicating effectively across all organizational levels.

🏝️ Benefits

• Incentive compensation.

• Bonus.

• Restricted stock units.

• Comprehensive benefits package.

• Reasonable accommodations for candidates.