Manager, Site Engagement Liaison

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Establish and nurture robust relationships with investigators, site personnel, and key stakeholders to facilitate successful study execution.

• Serve as the main point of contact between sites, CRO partners, and internal study teams.

• Assess site capabilities and performance to aid in site identification, feasibility, and selection processes.

• Supervise site-level study initiation, activation, execution, and closure activities.

• Assist with site contracting and activation efforts in collaboration with internal teams and external vendors.

• Track site performance, recruitment, enrollment, quality, and compliance metrics.

• Implement site engagement strategies and formulate action plans to enhance site performance, recruitment, and retention.

• Oversee CRO-managed site management activities and ensure adherence to ICH-GCP, regulatory requirements, and organizational procedures.

• Collaborate with Clinical Operations, Study Management, Medical Affairs, Regulatory Affairs, and other cross-functional teams.

• Leverage site and study performance data to discern trends, aid decision-making, and contribute to ongoing process enhancements.

• Manage scientific operations workstreams and ensure that deliverables satisfy quality and timeline expectations.

• Handle competing priorities while developing your team.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific field.

• Over 8 years of clinical research experience in a CRO, pharmaceutical, biotechnology, or healthcare setting, encompassing site management, oversight, monitoring, clinical operations, or study management.

• Solid understanding of clinical trial execution, global drug development, ICH-GCP, and relevant regulatory standards.

• Experience in managing and overseeing CROs and external vendors.

• Demonstrated ability to foster strong relationships with investigators, site staff, and cross-functional stakeholders.

• Strong analytical, risk management, problem-solving, and decision-making capabilities.

• Exceptional communication, stakeholder management, and organizational skills.

• Experience in supporting study initiation, site activation, recruitment, enrollment, and site performance oversight.

• Willingness to travel domestically and internationally up to 50%.

• Legal authorization to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs, including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life insurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.