Manager, SC Program

This is a fully remote position, open to applicants in Ohio, +2 more states.

📋 Description

• Lead, develop, and manage the Specimen Collection Program.

• Supervise SC Support Leads and Specimen Collectors, including their hiring, coaching, performance management, and professional growth.

• Oversee ADP functions such as timekeeping, payroll processes, attendance, and management of time-off requests.

• Administer the SC Program budget, including resource planning, expense tracking, and financial accountability.

• Manage MOTUS administration, reporting, audits, and ensure data accuracy.

• Guarantee adherence to company policies, HIPAA regulations, SOPs, safety requirements, and relevant laws.

• Create and maintain training programs while monitoring team competency.

• Lead program operations and address any collection-related challenges that may arise.

• Track and report on program performance, compliance, staffing, and training metrics.

• Ensure audits, quality reviews, and implementation activities are carried out accurately and punctually.

• Oversee quality control measures and resolve collection-related issues.

• Monitor equipment, inventory, and supplies, coordinating procurement as necessary.

• Collaborate with Sales, Operations, ASM, RSM, and internal stakeholders to meet business initiatives and client needs.

• Manage workforce planning and resource allocation.

• Drive engagement, recognition, retention, process enhancement, and strategic initiatives.

• Foster Aegis culture, team engagement, and organizational values within the Collection Team.

⛳️ Requirements

• A high school diploma or GED is required; a Bachelor’s degree is preferred.

• A minimum of two (2) years of experience in management, leadership, or Specimen Collection is essential.

• Exceptional communication and organizational abilities.

• Capability to interact and adjust with team members at all levels.

• Proven history of meeting deadlines and effectively prioritizing workload.

• Ability to exercise sound judgment and work autonomously.

• Competency in managing multiple tasks without compromising quality.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Supportive work environment fostering teamwork and collaboration.