Manager, Resource & Capacity Planning

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the rolling demand-capacity forecast for all active projects, backlog, and pipeline.

• Ensure the standard work breakdown structure and planned hours are maintained across various portfolios.

• Model planned-hour utilization and capacity exposure by project, portfolio, discipline, and phase.

• Convert utilization, backlog, and pipeline conversion metrics into hiring indicators and staffing recommendations.

• Provide inputs regarding capacity and cost basis for pricing decisions related to proposals.

• Collaborate with Business Development to prioritize prospective projects in the forecasting model.

• Organize weekly resourcing meetings to identify and address staffing conflicts.

• Act as the intake and routing point for all capacity-related requests.

• Escalate any unresolved cross-functional resourcing conflicts.

• Maintain variance reporting on plan versus actuals and highlight milestone drifts and assignment gaps.

• Enhance the quality of schedule and resourcing data, correcting discrepancies in WBS, timesheets, cost estimates, and assignments.

• Co-manage the definitions of utilization, backlog, and conversion-rate metrics in partnership with Finance and Business Development.

• Document the data model, metric definitions, and key assumptions.

• Present demand-capacity forecasts to executive and senior leadership teams.

• Coordinate shared pipeline, capacity, and financial data among Business Development, Finance, Client Services, and engineering leadership.

• Report on capacity constraints that could impact proposals, schedules, or hiring plans.

• Foster cross-functional alignment without direct authority.

• Own the system of record for demand-capacity forecasting and published metrics.

• Integrate CRM, project management, and timekeeping inputs into a reliable capacity view.

• Develop and maintain reporting for leadership, Finance, and Client Services.

• Enhance forecasting, data, and reporting workflows through automation and AI tools.

• Meet deliverables and deadlines while performing related assigned duties.

⛳️ Requirements

• 5–8 years of experience in professional services operations, resource planning, or project operations.

• Ideally, experience in architecture, engineering, construction, or consulting sectors.

• Proven ownership of a demand-capacity or resource forecast used for staffing and hiring decisions.

• Strong understanding of professional services economics, including fixed-fee and time-and-materials contracts, margin mathematics, burn rates, and backlog quality.

• Excellent analytical skills.

• Advanced proficiency in Excel.

• Experience in building models from incomplete or inconsistent data sets.

• Ability to interpret and validate results effectively.

• Capable of communicating clearly and persuasively with executives and vice presidents.

• Ability to work strategically while also focusing on detailed WBS levels.

• Demonstrated use of AI tools such as Claude, ChatGPT, or Copilot for analysis, automation, or reporting purposes.

• Bachelor's degree in business, engineering, construction management, analytics, or a related field, or equivalent applicable work experience.

• Availability to work US Mountain Time hours, approximately 9 a.m. to 5 p.m., Monday through Friday.

• Preferred: experience with professional services automation software, such as BigTime.

• Preferred: familiarity with project management platforms such as Teamwork, Asana, or Smartsheet.

• Preferred: experience with CRM systems like HubSpot or Salesforce.

• Preferred: knowledge of Power BI, Tableau, or Looker.

• Preferred: experience in building lightweight AI-assisted automations, scripts, API integrations, or data pipelines.

• RMCP or a similar resource management credential is desirable.

• Employment offer contingent upon successful completion of a background check.

🏝️ Benefits

• Participation in Revamp's Employee Ownership ESOP program.

• Competitive compensation with bonus opportunities.

• Comprehensive benefits package, including 99% employer-paid health, vision, life, and dental insurance.

• Medical, dependent care, and commuter FSA options.

• Monthly health and wellness stipend.

• Generous vacation, sick, and holiday pay.

• Paid parental leave.

• 401(k) savings plan with a 100% match up to 6%, vesting immediately.

• Paid volunteer time off and charitable donation matching.