Manager, Quality – Network Oversight

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Leap's QAPI program from start to finish, encompassing clinical and operational event intake, root cause analysis, corrective and preventive action, and tracking of closures.

• Ensure the delivery of consistent, high-quality care across nursing agencies, specialty pharmacies, infusion centers, and prospective care-delivery partners.

• Establish clinical quality standards in accordance with NHIA quality benchmarks and CMS QAPI methodologies.

• Create and sustain quality and safety dashboards utilizing actual infusion data.

• Track safety-event and incident patterns and highlight emerging signals related to patient safety.

• Develop network-wide quality metrics and provide monthly quality and safety reports to leadership.

• Detect variations among partners and promote consistency through corrective actions, education, and escalations.

• Foster quality as a collective capability within a just-culture framework.

• Manage standardized clinical vetting and onboarding processes for new partners.

• Ensure annual or accreditation-cycle re-verification of partners.

• Offer clinical vetting and quality approval for partner onboarding.

• Act as the clinical quality checkpoint for network expansion.

• Oversee quarterly business reviews with network partners.

• Assist in network development and geographic expansion while upholding care quality.

⛳️ Requirements

• Active, unrestricted Registered Nurse (RN) license.

• Over 5 years of experience as an RN, including at least 2 years focused on clinical quality or patient safety.

• Background in home infusion, specialty infusion, specialty pharmacy, or managed care.

• Direct involvement with a QAPI or similar quality improvement initiative.

• Proficient in root cause analysis and implementing corrective and preventive actions.

• Strong clinical judgment with the capability to define and justify care-quality and partner fit-for-service assessments.

• Exceptional written and verbal communication skills.

• Preferred: experience in building or maintaining dashboards, tracking metrics, and utilizing trend data.

• Preferred: knowledge of Joint Commission, ACHC, CHAP, and CMS home infusion therapy mandates.

• Preferred: CRNI and/or VA-BC certification.

• Preferred: CPHQ certification or a commitment to obtain it within the first year.

• Preferred: experience in vetting, credentialing, or managing a contracted provider network.

• Preferred: oncology infusion expertise and ONS/ONCC chemotherapy-immunotherapy training.

• Must be legally authorized to work in the United States.

• Must indicate whether visa sponsorship is required now or in the future.

🏝️ Benefits

• Provides equity / stock options.

• Offers a competitive total rewards package.

• Comprehensive benefits.