Manager, Portfolio Management – Epic Implementations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a collection of EHR implementation projects to guarantee overall project success.

• Provide leadership, coordination, and management for project-level personnel.

• Manage relationships with executives at member organizations and OCHIN leaders.

• Act as the primary contact for executive sponsors and leadership from member organizations.

• Make strategic decisions alongside project managers, managers/directors, and executives.

• Assess project health, readiness for transition, risks, productivity, morale, and metrics.

• Offer oversight and guidance for ongoing installation projects within the portfolio.

• Manage financial milestones and assist with timely revenue recognition.

• Monitor both quantitative and qualitative project data along with operational outcomes.

• Identify, mitigate, and escalate project risks and issues as necessary.

• Participate in meetings with executive sponsors, portfolio review sessions, project teams, and planning discussions.

• Provide executive-level implementation summaries and aid in generating project schedules.

• Maintain and enhance installation and stabilization processes, documentation, tools, and templates.

• Ensure adherence to Statements of Work, Change Orders, and change-control procedures.

• Develop operational and business policies while pinpointing process and quality improvements.

• Mentor, guide, evaluate, and support project management personnel and their career development.

• Lead team meetings, promoting collaboration, respect, continuous learning, and organizational growth.

• Conduct audits of staff work products.

• Allocate project management and project team resources effectively.

• Manage team objectives, tasks, projects, productivity, and work schedules.

• Travel for off-site software installations and provide on-site Go Live support as required.

⛳️ Requirements

• Bachelor’s degree in IT, healthcare, health informatics, a related field, or equivalent experience.

• Master’s degree is preferred.

• Proven experience in leading both direct and indirect teams.

• At least 6 years of successful project management leadership, including handling complex projects.

• Familiarity with healthcare and/or Epic is preferred.

• PMI certification (PMP, CAPM) is preferred.

• Demonstrated success in managing internal and external relationships and change management at all levels, from administrative to executive.

• Technical aptitude to understand and collaborate effectively with members.

• Superior communication, presentation, and collaboration skills.

• Experience with project management systems, tools, and tasks.

• Strong analytical skills with the ability to synthesize and clearly present findings.

• Excellent teamwork, interpersonal, intercultural, and customer service abilities.

• Capability to navigate ambiguous environments, evaluate problem statements, and develop solutions.

• Willingness to travel to member sites to support software installations.

• Ability to work independently and efficiently from a home office environment.

• Access to high-speed internet service.

• A distraction-free workplace.

• Capacity to work remotely from home.

🏝️ Benefits

• Competitive compensation package.

• Healthy work-life balance.

• Fair opportunities for professional growth.

• Remote work from home flexibility.

• Support for OCHIN and non-OCHIN hosted training and other educational activities.

• Comprehensive benefits package (details available on the employer's website).