Manager, Palliative Care

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Lead the interdisciplinary team for DaVita IKC Palliative Care.

• Establish expectations, offer coaching and performance feedback, and foster accountability for quality, timeliness, documentation, engagement, and patient-centered outcomes.

• Implement principles of palliative care and renal palliative care, including serious illness communication, goals-of-care discussions, advance care planning, and symptom-focused support.

• Facilitate hospice referral pathways, concurrent hospice and dialysis services, conservative kidney management, and compassionate care transitions.

• Manage daily team operations, encompassing referral management, patient prioritization, interdisciplinary case reviews, escalation pathways, documentation, closed-loop communication, and follow-through with partners.

• Oversee and enhance performance using clinical, operational, and quality data.

• Cultivate cross-functional relationships with IKC leadership, nephrology practices, dialysis clinic teams, providers, health plans, hospice agencies, palliative care partners, and other stakeholders.

• Design, refine, and execute palliative care workflows, educational initiatives, tools, and program enhancements.

• Ensure the confidential handling of patient, teammate, and business information in compliance with privacy regulations.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• An active, unrestricted clinical license in good standing, appropriate to the discipline and state requirements.

• A minimum of 5 years of experience in palliative care, hospice, nephrology, advanced chronic illness, complex care management, or a closely related clinical environment.

• Proven experience utilizing quality and clinical/operational data monitoring to drive teammate accountability and process enhancements.

• Intermediate proficiency in computer skills.

• Competence in MS Word, Excel, PowerPoint, Outlook, electronic medical record systems, documentation tools, and reporting or tracking systems.

• Willingness to travel up to 25% is required.

• A bachelor’s degree in nursing, social work, healthcare administration, or a related field is preferred.

• Experience in renal, dialysis, CKD, or ESKD care is preferred.

• Certification in hospice and palliative care, case management, nephrology nursing, nephrology social work, healthcare quality, or a related specialty is preferred.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) matching.

• Paid time off.

• PTO cash out options.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care services.

• Maternity and paternity leave.

• Professional development programs.

• On-demand virtual leadership and development courses through DaVita’s StarLearning platform.