Manager, Inverter Field Services

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the development and management of Nextpower’s inverter field-services discipline within Engineering Field Services.

• Direct daily and long-term operational activities, which encompass work planning, resource distribution, staffing, dispatch, site coverage, and escalation management.

• Offer technical guidance for inverter inspections, electrical integrity, grounding and GFDI validation, transformer interface readiness, cable entry, and ventilation.

• Act as the technical escalation point for urgent customer issues related to inverter performance, unexpected trips, energy availability, and service recovery.

• Create, approve, and sustain standard operating procedures, commissioning checklists, service runbooks, safety job plans, and field reporting standards.

• Collaborate with Product, Controls, Software, Hardware, Security & Communications, Commissioning, Project, Technical Services, and Field Services teams.

• Establish and exemplify safety standards for inverter operations, including NFPA 70E, OSHA, NEC, site-specific requirements, arc-flash controls, stored-energy hazards, and medium-voltage interface work.

• Provide technical direction in the field while overseeing field service professionals and technicians.

• Coordinate with subcontractors and develop consistent operating processes.

• Manage workforce and operational priorities while maintaining accountability for safety, customer outcomes, schedule adherence, service quality, and cost control.

• Travel approximately 80% or more to utility-scale solar sites throughout North America.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or a related field; or an equivalent combination of education and relevant experience.

• At least eight (8) years of pertinent experience in industrial electrical systems, power electronics, renewable energy, field service, or a related technical area.

• Minimum of five (5) years of experience in servicing, commissioning, or maintaining utility-scale solar PV systems.

• Familiarity with medium-voltage distribution systems.

• Willingness and ability to travel approximately 80% or more to utility-scale solar sites across North America, including overnight travel and emergency service response as necessary.

• Required or maintainable: OSHA 10, current CPR/First Aid, NFPA 70E Electrical Safety certification, a valid driver’s license with a clean driving record, and any site-specific qualifications.

• Preferred: OSHA 30 certification.

• Knowledge of three-phase power systems, high-voltage DC up to 1500 Vdc, medium-voltage systems ranging from 4.16 kV to 34.5 kV, transformer operations, harmonic mitigation, protection relays, and power-quality analysis.

• Understanding of power electronics, including IGBT systems, SCR rectifiers, DC bus systems, capacitor banks, cooling systems, heat exchangers, fans, and blowers.

• Familiarity with grid synchronization, reactive-power control, power-factor correction, grid-forming and grid-following inverters, utility interconnection requirements, IEEE 1547, and UL 1741.

• Knowledge of PLC troubleshooting, HMI operation, SCADA and plant-control systems, Ethernet/IP, Modbus TCP/RTU, CANbus, fiber optics, and vendor diagnostic software.

• Experience with root-cause failure analysis, predictive maintenance, CMMS platforms such as SAP or Maximo, Jira/Confluence or equivalent, and Microsoft Office.

• Capability to use or direct work involving digital multimeters, oscilloscopes, power-quality analyzers, megohmmeters, infrared cameras, clamp meters, phase-rotation testers, low-resistance ohmmeters, and relay-test equipment.

🏝️ Benefits

• Health care coverage.

• Dental and vision coverage.

• 401(K) participation with company matching.

• Company-paid holidays.

• Unlimited paid time off.

• Generous discretionary company bonuses.

• Life and disability protection.

• Stock compensation may be available for certain positions.

• Equity as part of the total compensation package.