Manager, Integration Services

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Lead and nurture a team of integration professionals.

• Oversee the delivery of interface and interoperability projects within customer environments.

• Establish and uphold integration standards, methodologies, and best practices.

• Provide expert guidance on interface design, implementation, testing, deployment, and support.

• Communicate project status, risks, and recommendations to customer and executive stakeholders.

• Act as the senior escalation point for intricate integration challenges.

• Drive consistency, quality, and efficiency across integration delivery activities.

• Collaborate with project teams, customers, and leadership to ensure successful project outcomes.

• Contribute to resource planning, forecasting, and operational performance management.

• Advocate for the adoption of standard Clinisys integration capabilities and supported solutions.

• Manage a team of 7–10 direct reports.

⛳️ Requirements

• Demonstrated experience in managing technical, implementation, or professional services teams, including performance management, coaching, and employee development.

• Strong background in application integration, encompassing HL7, APIs, web services, JSON, and XML.

• Familiarity with integration platforms such as Mirth, Rhapsody, Corepoint, or similar technologies.

• Experience in delivering customer-facing software implementation or interoperability projects.

• Ability to engage confidently with technical teams, project stakeholders, and senior leadership.

• Bachelor's degree in Computer Science, Information Systems, Healthcare IT, Engineering, or a related field.

• Preferred experience in the healthcare, laboratory, or public health industry.

• Experience with Laboratory Information Systems (LIS) or healthcare interoperability solutions is preferred.

• Preferred familiarity with Clinisys products.

• Experience in managing resource planning, delivery metrics, and services operations is preferred.

• HL7 certification is preferred.

• Experience in applying automation or AI-driven solutions to enhance delivery efficiency and scalability is preferred.

• Supervisory responsibility for 7–10 direct reports.

• Willingness to travel 25%–50%.

• Ability to travel to client sites and adhere to customer location health and safety regulations.

• Capability to attend the office on the first day of employment in Raleigh, NC, Tucson, AZ, or Carmel, IN.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) Savings Plan.

• Stock incentive programs.

• Paid time off.

• Parental leave.

• Tuition assistance.

• Remote work arrangement.

• IT equipment provided as part of onboarding.

• Company-paid onboarding travel to an office location may be required.