Manager, Individual Clinician Services – Hospital Based

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee and direct daily operations within the designated functional area.

• Assess processes to boost efficiency, increase productivity, and uphold standardized best practices throughout the Mid-Revenue Cycle.

• Ensure compliance with regulatory standards, accreditation requirements, and organizational policies.

• Safeguard the confidentiality of patient records and report any observed non-compliance issues.

• Use KPIs to evaluate effectiveness, monitor trends, and implement strategies for data-driven improvement.

• Utilize healthcare technology and analytical tools to enhance operational efficiency and support informed decision-making.

• Collaborate with clinical, IT, Compliance, and Revenue Cycle leaders to integrate processes and promote patient safety.

• Develop and maintain relationships with stakeholders to enhance communication, problem resolution, and operational alignment.

• Lead and nurture a team through recruitment, performance assessments, professional development, training, feedback, and career advancement opportunities.

• Spearhead initiatives to enhance operational effectiveness, supervise timelines, and advocate for system improvements.

• Support inpatient-related professional services and specialties, including critical care, emergency department, anesthesia, hospital medicine, and orthopedics coding.

⛳️ Requirements

• Coding Certification from a recognized certifying body, such as the American Academy of Coders (AAPC) or the American Health Information Management Association (AHIMA).

• Bachelor’s degree in health information management, Healthcare Administration, or a related discipline, or equivalent professional experience.

• At least 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology.

• A minimum of 2 years of leadership experience within a large integrated healthcare system.

• In-depth knowledge of facility coding, professional coding, HIM operational guidelines, and workflows.

• Familiarity with third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS).

• Capability to organize, compile, and analyze data from various sources.

• Strong understanding of EHR systems and revenue cycle technology solutions.

• Proficiency in Microsoft 365, including Teams, SharePoint, Word, Excel, PowerPoint, and Access.

• Experience in optimizing workflows and enhancing operational effectiveness in a complex healthcare environment.

• Ability to prioritize business needs and manage resources efficiently.

• Competence in team management, staff coaching, and fostering a culture of continuous improvement and accountability.

• Skill in working across departments and within matrix organizational structures.

• Ability to engage effectively with clinicians, finance, IT, and revenue cycle teams.

• Talent for identifying and creatively solving problems, working within deadlines, and maintaining accuracy and attention to detail.

• Must be capable of lifting up to 40 lbs. occasionally.

• Proficient in operating all necessary equipment to perform job functions.

🏝️ Benefits

• Eligibility for benefits.

• Premium pay options, such as shift differentials, on-call pay, and more, based on the teammate's role.

• Incentive pay available for select positions.

• Potential for annual salary increases based on performance evaluations.

• Paid Time Off (PTO) programs.

• Comprehensive medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts (FSAs) for eligible healthcare and dependent care expenses.

• Adoption assistance program.

• Paid parental leave benefits.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program available.