Manager, Hotel Openings & Transitions

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee the hotel opening and transition tasks utilizing Hilton's online opening software, associated tools, and necessary documentation.

• Manage a portfolio that includes new construction openings, conversions, internal brand transitions, and hotel exits throughout the U.S. and Canada.

• Track progress and escalate any issues that may impact readiness or opening schedules.

• Execute unique or expedited openings within tight timelines.

• Formulate solutions for opening challenges related to limited hotel-level support, technology, service standards, or product needs.

• Contribute to the development of procedures, tools, and programs that enhance the opening and transition workflow.

• Collaborate with owners, management companies, hotel leaders, Hilton Commercial Performance teams, Global Brand Organizations, and cross-functional partners.

• Act as a liaison with Revenue Management for Hotel Openings and coordinate efforts with Technology, Quality Assurance, Architecture, Design & Construction, and other partners.

• Ensure accurate, comprehensive, and marketable hotel information is maintained in Hilton systems, including GDS, PIM, CRS, and Hilton brand websites.

• Coordinate the initiation of new hotels across Hilton Sales Worldwide, Brand Marketing, Global Distribution Management, Hilton Reservations Worldwide, Global Distribution Systems, Online Travel Agencies, and Hilton Honors.

• Monitor project developments, identify potential risks, and ensure timely fulfillment of opening and transition requirements.

⛳️ Requirements

• A minimum of four (4) years of experience in the hotel industry (or a related field) in a management or supervisory role.

• At least two (2) years of experience in a branded hotel environment.

• Three (3) years of experience collaborating with hotel General Managers or in Hotel Ownership/Management, or three (3) years of corporate experience with Hilton.

• Willingness to travel up to 20% of the time.

• Four (4) years of preferred overall experience with Hilton.

• Three (3) years of experience in a branded hotel setting.

• One (1) year of experience supporting hotels in pre-opening or conversion phases.

🏝️ Benefits

• Enjoy 110 nights of significantly discounted travel, with room rates starting as low as $40/night through the Go Hilton travel program.

• Participate in the Employee Stock Purchase Program (ESPP), allowing the purchase of Hilton shares at a 15% discount.

• Benefit from paid parental leave for eligible Team Members, including partners and adoptive parents.

• Access dedicated caregiving concierge services.

• Receive Crisis Concierge support.

• Utilize free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members.

• Enjoy generous paid time off (PTO).

• Access health and welfare benefits, including health plans, dental cleanings, and vision coverage.

• Participate in retirement plans.

• Benefit from the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions.