Manager, Global People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide, mentor, and assist two members of the HR Operations team by establishing priorities, managing workloads, overseeing service delivery, and nurturing a collaborative team atmosphere.

• Manage HR systems, employee information, Workday administration, reporting, dashboards, and integrations.

• Facilitate onboarding, offboarding, employee inquiries, HR case routing, and support for stakeholders.

• Assist with HR compliance tasks, audits, I-9 and E-Verify processes, background checks, data security assessments, policy administration, and related documentation.

• Identify and execute enhancements to HR Operations workflows, documentation, employee self-service, reporting, and cross-department collaboration.

• Collaborate with Payroll, Benefits, HR, and Finance on payroll exceptions, compensation and benefits documentation, leave support, invoice processing, approvals, and special HR initiatives.

⛳️ Requirements

• A minimum of 6 years of progressive experience in HR Operations, HRIS, People Operations, or a similar HR role, ideally in a global setting.

• At least 2 years of experience in people management, team leadership, or operational oversight is preferred.

• Extensive experience with HRIS, particularly Workday.

• Proficient in analytical, auditing, dashboard management, and reporting skills, including both recurring and ad hoc reports.

• Knowledge of employment laws, HR compliance obligations, data security protocols, and policy administration.

• Experience in process design, workflow enhancement, documentation, and continual improvement within HR Operations.

• High-level expertise in Microsoft Office, especially in Excel reporting.

• Professionalism, discretion, diplomacy, and sensitivity in managing confidential information.

• Excellent communication abilities and the capacity to engage with employees and stakeholders at all levels.

• Familiarity with NetSuite, Docebo, performance management systems, ATS platforms, or other HR technologies is advantageous.

• Capability to juggle multiple priorities and projects in a dynamic environment.

🏝️ Benefits

• Flexible workplace policies.

• Employee resource groups.

• Learning and development resources.

• Career progression pathways.

• Community engagement initiatives.

• Global employee wellness programs that support physical, emotional, and financial well-being.

• Benefits and perks may vary by country.