Manager, Expansion Implementations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the implementation of payor and partner projects from inception to go-live, collaborating with both internal and external stakeholders.

• Assess implementation requirements based on contracts and client types, including identifying stakeholders, addressing questions, and formulating implementation plans.

• Keep accurate project documentation, including plans, trackers, meeting minutes, dependencies, and status updates.

• Take ownership of outstanding implementation questions and action items, working collaboratively with colleagues and external parties to find resolutions.

• Provide updates and escalate risks and decisions to the leadership team.

• Establish process metrics and SMART goals; liaise with external partners regarding timelines, targets, and operations.

• Facilitate the resolution of revenue cycle challenges, including claims processing and credentialing, throughout the implementation phase.

⛳️ Requirements

• 4-6 years of experience in project management or implementation roles, with increasing responsibilities over time.

• Extensive knowledge of managed care contracts and/or provider relationships, particularly related to Medicaid.

• Familiarity with provider credentialing, revenue cycle management, and/or claims submission processes.

• Demonstrated experience leading new and ambitious implementations in the absence of existing guidelines.

• Proven track record of delivering projects on time, within budget, and according to scope.

• Ability to identify potential blockers early and communicate them proactively to prevent project delays.

• Capability to influence both internal and external stakeholders without direct authority through building trust, open communication, and reliable follow-through.

• Strong written and verbal communication skills, tailored to suit the audience.

• Quick to learn and adaptable in managing various client relationships.

• Experience in launching new programs or partnerships.

🏝️ Benefits

• Competitive medical, vision, and health insurance options (many plans are fully covered for employees!).

• Begin with 20 days (4 weeks) of paid time off (PTO), increasing to 5 weeks after 2 years and 6 weeks after 5 years of employment.

• 10 company-recognized holidays.

• Work From Home Stipend.

• 401k Contribution Platform.

• Life insurance coverage.

• Short-term and long-term disability benefits.

• Financial wellness programs.

• Access to virtual primary care services.