Manager, Enterprise Applications

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead, mentor, and grow a team of professionals specializing in enterprise applications.

• Manage the entire lifecycle of enterprise applications, which includes evaluation, selection, implementation, configuration, optimization, support, upgrades, and retirement.

• Direct the administration, enhancement, and strategic advancement of the firm's document management system.

• Spearhead the implementation and development of the firm's data warehouse and data architecture environment.

• Create and execute a long-term enterprise applications strategy and technology roadmap in collaboration with the CIO.

• Promote cloud adoption, optimize platforms, rationalize applications, and reduce technical debt.

• Oversee application implementations, upgrades, migrations, and integrations.

• Collaborate with attorneys, administrative leaders, and business teams to provide technology solutions.

• Manage vendor relationships, contracts, technology assessments, and service-level performance.

• Ensure applications comply with security, compliance, privacy, governance, and business continuity standards.

• Assist in managing application budgets, software licenses, maintenance agreements, and project costs.

• Define and track KPIs for system reliability, service quality, user satisfaction, and team performance.

• Maintain documentation, policies, procedures, and knowledge bases related to applications.

• Coordinate with infrastructure, cybersecurity, and support teams.

• Keep abreast of emerging technologies, legal industry trends, automation opportunities, and best practices.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related area, or an equivalent combination of education and experience.

• At least 7 years of progressive experience in managing enterprise applications and leading complex technology projects.

• Proven success in leading enterprise software implementations, upgrades, integrations, and modernization efforts.

• Experience in managing and developing technical teams, including coaching, performance management, and professional growth.

• Strong understanding of enterprise application architecture, systems integration, data workflows, and platform governance.

• Hands-on expertise with legal technology platforms such as NetDocuments, Aderant, or similar systems, including configuration, workflow development, and system administration.

• Knowledge of data warehousing, data architecture, data modeling, and data governance practices.

• Familiarity with cloud technologies, SaaS solutions, and modern enterprise platforms.

• Understanding of ITIL, cybersecurity, and application security best practices.

• Excellent communication and relationship-building skills.

• Outstanding organizational, project management, and problem-solving capabilities.

• Ability to manage competing priorities, budgets, vendors, and strategic initiatives effectively.

• Experience in supporting a law firm or professional services organization is highly preferred.

• ITIL Foundation, PMP, Agile, Microsoft Azure, AWS, or similar professional certifications are preferred.

🏝️ Benefits

• Opportunities for mentorship, leadership development, and continuous learning.

• A flexible and family-oriented culture.

• Reasonable expectations regarding revenue hours.

• Access to technology that enhances efficiency.

• Opportunities for pro bono, charitable, and civic engagement.

• Professional development initiatives.

• Competitive salary and compensation package.