Manager, ECM Ops – Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with ECM Operations to enhance and standardize data, reporting, and analysis across various business units and brands.

• Synchronize brand and customer strategies to meet and surpass business unit ECM KPIs.

• Facilitate action and synergy between business units and ECM Customer teams.

• Work alongside ECM business development teams during critical planning periods.

• Assist eCommerce Operations teams in achieving business unit KPIs.

• Manage performance reporting and analysis for ECM Operations and Business Units.

• Examine retailer and category performance to uncover eCommerce opportunities.

• Support category-level goals by ensuring planned actions and sharing results with Business Units.

• Connect leading and lagging metrics to aid in decision-making.

• Monitor and evaluate competitor and customer trends impacting Kraft Heinz performance.

• Develop visuals and presentations that effectively communicate ECM performance to Business Units and executives.

• Incorporate Business Unit reporting into ECM routines and standardize reporting practices.

• Streamline Business Unit reporting and trends within the ECM annual planning process.

• Track ECM expenditure, assist in forecasting, and analyze return on Business Unit investments.

• Aid in spend planning, tracking, and integration into the ECM Leadership Executive process.

• Produce analyses for Business Units regarding projected ECM investment returns on overall brand performance.

• Collect and standardize incremental returns across customers and strategies.

⛳️ Requirements

• A strong passion for high performance and digital success.

• An ownership mentality regarding performance, data, internal collaborations, and planning.

• Substantial experience in CPG within Sales, Marketing, Category Leadership, Insights, or eCommerce.

• Excellent analytical thinking skills and/or experience in performance reporting and analytics.

• Advanced skills in Excel.

• Capability to develop intricate reporting using multiple datasets.

• Intermediate technical proficiency in SQL is preferred.

• Strong project management capabilities and organizational skills.

• Effective communication skills as a trusted and straightforward storyteller at the executive level.

• Experience in presenting and representing a broader team during pivotal moments with leadership.

• Experience in crafting presentations using a storytelling approach.

• Self-motivated individual capable of working under pressure and managing numerous priorities.

• Strategic mindset with the ability to connect consumer insights to business objectives.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage, including Medical, Prescription Drug, Dental, and Vision.

• Screenings/Assessments.

• Paid Time Off.

• Company Holidays.

• Leave of Absence.

• Flexible Work Arrangements.

• Recognition.

• Training.

• Employee Assistance Program.

• Wellbeing Programs.

• Family Support Programs.

• 401k.

• Life insurance.

• Accidental Death & Dismemberment coverage.

• Disability coverage.

• Events, resources, and learning opportunities promoting physical, social, emotional, and financial wellbeing.

• Reasonable accommodation assistance during the application process.