Manager, Digital Strategies

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations and deployment of Covenant House International's digital presence in collaboration with agency partners.

• Manage Asana, ensure content stewardship, and oversee the lifecycle of campaigns.

• Contribute to annual strategies aimed at expanding the constituent base, maximizing revenue, and enhancing digital file growth.

• Maintain budget trackers for revenue and expenses related to digital programs.

• Assist in deploying segment-specific donor journeys and keep documentation up to date.

• Respond to emergent fundraising opportunities and crises as they arise.

• Research and suggest innovative methods and investments for testing purposes.

• Keep an archive of key performance indicators from pilot testing.

• Support integrated marketing campaigns across appropriate communication channels.

• Act as the project manager for digital campaigns.

• Prioritize integrated cross-channel communications based on annual plans, budget limitations, and urgent needs.

• Collaborate with internal teams and vendor partners on programs for donor and lead onboarding and conversion.

⛳️ Requirements

• A minimum of three years of project management experience in the digital sector.

• Ideally, experience within a nonprofit organization focused on social impact.

• Proven experience in developing and implementing direct marketing initiatives.

• Experience collaborating directly with or working on face-to-face, telemarketing, direct mail, and digital channel programs.

• Familiarity with fundraising principles and practices.

• Knowledge of annual giving, direct mail, print production, telemarketing, digital marketing, joint fund allocation, and basic analytical principles.

• Ability to utilize quantitative, data-driven methods with fundraising data, reporting, budgets, and forecasting.

• Strong skills in facilitation and collaboration.

• High initiative, focus on goal attainment, and the ability to motivate and engage donors.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Capability to work independently with accountability as well as being an effective team player.

• Ability to create and implement innovative solicitation strategies.

• Exceptional time management and prioritization skills.

• A bachelor's degree is preferred.

• Diverse experience in fundraising with mass-market and other audiences.

• Understanding of one-to-many and high-touch fundraising strategies.

• Willingness and ability to travel to site and office locations up to 10–15% of the time.

🏝️ Benefits

• Fully remote work arrangement.

• Opportunity to travel to New York City once a year for annual in-person traditions.

• Potential for staff to grow and thrive.

• Reasonable accommodations available, such as ASL interpreters, alternative interview formats, or physical accessibility support.