Manager, Corporate Compliance

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Oversee the implementation, upkeep, monitoring, and regular updates of the Corporate Compliance Program and related Policies.

• Organize scheduled assessments of Compliance Program documents and suggest necessary revisions.

• Create, develop, and sustain Compliance Policies and Procedures; evaluate and endorse Operations policies.

• Compose, revise, and manage Public Record policies, matching-criteria policies, and the Cisive Common Name policy.

• Keep records of significant interactions with government agencies while ensuring the confidentiality of compliance issues.

• Monitor and research international, federal, state, and local laws, regulations, ordinances, and enforcement trends.

• Assess and interpret legal and regulatory changes impacting Cisive's operations.

• Develop responsive policies and procedures and communicate necessary changes to Operations leadership.

• Write and disseminate Compliance Alerts and Advisories.

• Assist in reviewing contracts, financial arrangements, marketing strategies, and transactions related to consumer protection, fraud, or abuse laws.

• Review and either approve or escalate client FCRA disclosure, authorization/consent, and adverse action documents.

• Address and escalate internal and external compliance inquiries.

• Collaborate with Implementations and Operations to tackle client questions, ensure readiness, and resolve compliance issues raised by clients.

• Develop and provide compliance education and training for staff and clients through in-person sessions, Teams, eLearning, and webinars.

• Curate and produce compliance publications, newsletters, advisories, presentations, and training materials.

• Establish and conduct compliance reviews, monitoring, and audits.

• Identify compliance risks, formulate and track corrective action plans, and offer guidance.

• Assist in the prevention, detection, and response to fraud, abuse, misconduct, and internal investigations.

• Prepare compliance status reports for the General Counsel, detailing levels, remediation, training, and corrective actions.

• Collaborate with Information Technology on compliance-dependent processes, adverse action design, implementation, and user acceptance testing.

• Engage in Product Development and product reviews, providing compliance insights.

• Support Marketing, Sales, and Client Success through consultations, webinars, and publications.

• Work with Human Resources on the appropriate internal background checks.

• Execute other tasks as directed by company leadership.

⛳️ Requirements

• A Bachelor's degree is mandatory.

• At least five (5) years of experience in consumer reporting, compliance, regulatory affairs, or within a law firm.

• Familiarity with the FCRA and comparable state consumer reporting laws, EEOC guidance, and fair chance/Ban the Box requirements.

• Must hold or obtain within three (3) months of starting, the Advanced FCRA Individual Certification from the Professional Background Screening Association (PBSA).

• Proven ability in technical writing — including policies, procedures, advisories, and training documentation.

• Previous experience in a consumer reporting agency (CRA) is preferred.

• Background in designing or delivering compliance training and instructional content is preferred.

• Strong understanding of data privacy frameworks related to screening (GDPR, DPPA, GLBA, HIPAA, state privacy laws) is preferred.

• Membership in PBSA, SHRM, or a similar professional organization is preferred.

• Prior experience in a supervisory or team lead role is preferred.

• Excellent time management abilities, with the capacity to multitask and thrive in a fast-paced environment.

• Ability to effectively present information and respond to inquiries from groups of executives, managers, and clients.

• Exceptional written and verbal communication skills.

• Strong presentation skills, including the capability to set up and conduct webinars.

• Proficient computer skills — including Microsoft Office and internet-based research tools.

• Resourcefulness and meticulous attention to detail, with the capability to manage multiple projects simultaneously.

• Ability to make independent decisions and solve problems while recognizing when matters need escalation.

• Professional demeanor and appearance suitable for close collaboration with clients.

• Competence in effectively managing time-sensitive issues, maintaining productivity, and achieving goals under pressure.

🏝️ Benefits

• Ongoing development of knowledge and skills in compliance areas is significantly supported by Executive Leadership.