Manager, Client Services

This is a fully remote position, open to applicants in Germany.

📋 Description

• Foster, develop, and enhance a significant client relationship

• Gain insight into client business objectives, brand strategies, target audiences, and commercial challenges

• Assist in formulating annual plans, campaign structures, and strategic/creative solutions

• Prepare and produce engaging PowerPoint presentations

• Present ideas, proposals, and strategic advice to client stakeholders

• Aid in establishing KPIs, measurement frameworks, and evaluating campaigns

• Oversee the comprehensive delivery of campaigns and live events

• Manage crucial milestones and reporting timelines

• Collaborate with Creative, Strategy, Production, and Operations teams on a global scale

• Oversee partnerships with rights holders, talent, venues, and key delivery collaborators

• Ensure precise financial tracking, reporting, and development of scopes of work for projects

• Foster positive and professional relationships with both internal colleagues and external clients

• Assist global teams with client projects and new business prospects

• Contribute to positioning activation capabilities in the market and reinforce global leadership

⛳️ Requirements

• Fluency in German and English at a business competency level is mandatory

• Minimum of 3+ years of account management experience in an agency setting

• Experience in Social Media, Content, and Creator Marketing is highly preferred

• Familiarity with student marketing and a working understanding of the German university system is advantageous

• Interest in innovative technologies

• Outstanding verbal and written communication abilities

• Proficient in transforming ideas into PowerPoint and other presentation formats to convey a visually engaging narrative

• Strong skills in Excel

• Proven track record of influencing clients and managing complex, multi-stakeholder projects

• Commercially savvy

• Capability to juggle multiple tasks and self-manage to meet deadlines and navigate competing priorities

• High initiative and the ability to work both independently and collaboratively in a team setting

• Understanding of consumer behavior and creativity to effectively enhance client brands

• Open-minded approach that encourages thorough exploration of ideas and concepts

• Ability to excel in a fast-paced environment while maintaining a ‘can do’ attitude

• Ambition to contribute to the growth of the agency

• Excellent interpersonal skills and the ability to build strong relationships with clients and colleagues

• Capacity to perform under pressure, meet tight deadlines, and adapt to changing needs and uncertainties

🏝️ Benefits

• Supportive global ecosystem of expert professionals

• Opportunities to expand expertise

• Employment opportunities and benefits free from discrimination based on protected characteristics