Manager, Agent Success

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead and significantly expand the Agent Success team

• Recruit, onboard, and accelerate the ramp-up of field business development representatives in alignment with an ambitious growth strategy

• Implement and enhance Homeward’s prospecting, activation, and referral-growth playbook

• Foster a coaching culture through one-on-one sessions, role-playing, call evaluations, and continuous development

• Establish objectives and oversee KPIs including in-person activities, agent referrals, pipeline management, and closed deals

• Analyze performance and pipeline, pinpoint deficiencies, and take corrective measures

• Create accountability, clarify expectations, and coach towards achieving results

• Collaborate with Sales leadership, Recruiting, Marketing, Operations, Title, and Mortgage teams

• Broaden Homeward’s network of agent partnerships nationwide

⛳️ Requirements

• 3–5+ years of experience managing a field business development or sales team in the real estate sector

• Proven track record of leading representatives who cultivate relationships and generate business in the field

• Experience in hiring, onboarding, training, and coaching business development or sales representatives

• History of consistently meeting or surpassing quotas

• Management style emphasizing high accountability with clear expectations and data-driven performance oversight

• Strong operational discipline, organizational skills, dependability, and ability to work independently

• Capability to coach representatives, enhance skills and confidence, and recognize high-potential talent

• Ability to excel in a dynamic, high-growth environment

• Willingness to travel across the United States as needed

🏝️ Benefits

• Equity: Exciting stock option grant for every full-time employee

• 401(k): Employer contribution match

• Health & wellness: Medical, dental, vision, and life insurance

• Time off: 20 days of vacation, 5 sick days, 12 company holidays, and 2 floating holidays each year

• Parental leave: Generous paid parental leave of up to 13 weeks

• Remote-first environment