Manager 3PL Operations, Warehousing, Logistics

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Assist in the daily operations of third-party logistics (3PL), encompassing inbound activities, picking, packing, shipping, inventory management, and returns.

• Ensure the efficient and timely movement of products for customer deliveries.

• Generate daily UnPGI orders and reports detailing prior-day sales invoicing.

• Perform weekly reviews of claims and implement corrective measures as necessary.

• Take ownership of customer-critical shipments and address any service discrepancies.

• Monitor and enforce key performance indicators (KPIs) for 3PL operations.

• Initiate and oversee quarterly performance enhancement plans as needed.

• Review and validate warehouse and transportation invoices.

• Confirm overtime and ad-hoc labor costs.

• Track expedited shipments and support budget performance evaluations.

• Conduct bi-weekly reviews of internal launch timelines and tracking systems.

• Ensure all master data management (MDM), safety data sheets (SDS), and setup components are finalized in collaboration with internal teams and the 3PL.

• Guarantee that launch orders are shipped according to schedule and manage transportation until delivery.

• Ensure compliance with standard operating procedures (SOP) and maintain audit readiness.

• Keep licensing records up-to-date and work with quality assurance (QA) on the development and auditing of SOPs.

• Establish connectivity and implement Drug Supply Chain Security Act (DSCSA) requirements for comprehensive product traceability.

• Evaluate the capabilities and limitations of the 3PL providers.

• Manage non-standard requests including inspections, rework, and repackaging.

• Communicate capacity limits and execution strategies to cross-functional teams.

• Support planning efforts, provide volume forecasts, and ensure labor plans align with demand.

• Oversee and approve overtime and additional labor as required.

• Facilitate weekly management meetings and quarterly business reviews.

• Collaborate with departments such as Customer Care, Commercial, Finance, and Operations.

• Assist in identifying root causes and driving change initiatives to improve service delivery.

⛳️ Requirements

• A bachelor’s degree is required.

• 3–6 years of experience in logistics, operations management, or a related discipline.

• Proven experience in inbound and outbound logistics.

• Familiarity with warehousing operations.

• Experience handling controlled substances.

• Strong understanding of logistics and warehouse operations.

• Knowledge of customs regulations and FDA clearance processes.

• Awareness of compliance requirements including GMP, GDP, GWP, cGMP, FDA, and US Customs and Border Protection (USCBP).

• Must be a U.S. citizen, lawful permanent resident, or otherwise authorized to work in the U.S. without the need for visa transfer or sponsorship, now or in the future.

• Preferred candidates should reside in the Midwest United States: Kentucky, Indiana, Ohio, or Tennessee.

• Skills in Customer Relationship Management.

• Proficient in material handling.

• Knowledgeable in outbound logistics.

• Experience with product recalls.

• Competence in supply inventory management.

• Expertise in warehouse management.

🏝️ Benefits

• Annual discretionary bonus.

• Comprehensive health care coverage.

• Retirement savings plan.

• Leave benefits.

• Competitive total rewards package.