LTSS Service Care Manager

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Design, evaluate, and manage comprehensive care management initiatives.

• Assess member requirements and available resources, recommending or facilitating optimal outcome strategies.

• Create and maintain long-term care plans and service strategies.

• Identify appropriate providers, specialists, and community resources.

• Facilitate coordination among members, families, caregivers, and care provider teams.

• Offer resource support for employment, housing, participant direction, independent living, justice, and foster care requirements.

• Oversee care plans, monitor member statuses, and evaluate outcomes.

• Engage with long-term care healthcare providers and partners.

• Gather, document, and preserve member information and care management activities to ensure regulatory compliance.

• Conduct home and/or site visits as necessary.

• Educate members and families/caregivers about procedures, provider instructions, service options, referrals, and healthcare benefits.

• Provide leadership input on enhancements to quality of care and service delivery.

• Adhere to all policies and standards.

• Perform additional duties as required.

⛳️ Requirements

• Must be a resident of Sedgwick County, Kansas.

• Bachelor’s degree with 2–4 years of relevant experience; or a bachelor’s degree in health, human, social work, or education services accompanied by one or more years of qualifying experience; or a high school diploma/equivalent with three years of qualifying case management experience.

• Experience in case management.

• Proficient in computer usage.

• Skilled in Microsoft applications.

• Excellent communication and customer service abilities.

• Exceptional attention to detail.

• Strong skills in assessment, organization, management, and time management.

• Ability to work autonomously, take initiative, and manage responsibilities effectively.

• Standard availability is Monday through Friday, 8:00 AM to 5:00 PM.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K plan.

• Stock purchase plans.

• Tuition reimbursement opportunities.

• Paid time off plus holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentives may be included in total compensation.

• An equal opportunity employer dedicated to diversity.