LPN – New York License Required, Care Navigator

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct telephone consultations with patients participating in care management and/or remote patient monitoring programs.

• Offer support and education regarding patients' chronic conditions.

• Inform patients about their health conditions and empower them with strategies for lifestyle and behavior modifications.

• Assist patients in establishing and achieving goals aligned with provider-approved care plans.

• Maintain precise and current patient records and document interactions and care plans following established protocols.

• Address patient concerns and obstacles to care, providing practical solutions to enhance adherence and outcomes.

• Deliver clear, compassionate, and effective communication to patients.

• Adhere to approved workflows for relaying patient needs to providers.

• Engage in training sessions, team meetings, and quality improvement initiatives.

• Respond to remotely transmitted patient data, such as blood pressure, blood glucose, weight, and pulse oximetry, in accordance with approved partner workflows.

• Foster relationships with assigned patients to support chronic illness management and enhance health outcomes.

⛳️ Requirements

• Must possess a current, valid, and in good standing New York Nursing License (LPN/LVN).

• Additional state licenses may be necessary.

• A minimum of 3 years of experience in primary care, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring is required.

• Strong communication and interpersonal skills are essential.

• Exceptional organizational and time management skills are necessary.

• Proficiency in electronic health records (EHR) and care management software is required.

• Ability to work both independently and collaboratively within a team.

• Empathy and a patient-centered approach to care are crucial.

• A reliable internet connection is mandatory.

• A HIPAA-compliant workspace is required.

• Familiarity with virtual communication platforms like Zoom and Slack is essential.

• Residency in New York is required for the posted pay range; compensation for other states will be aligned with the state of residence.

🏝️ Benefits

• Competitive salary and benefits package.

• Quarterly incentive bonuses.

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• Engaging work that positively impacts healthcare accessibility and outcomes.

• Additional state licenses, if required, will be reimbursed by HealthSnap.