LPN, Care Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct phone consultations with patients involved in care management and/or remote patient monitoring programs.

• Offer support and education regarding patients' chronic conditions.

• Instruct patients on health issues and empower them with strategies for lifestyle and behavior changes.

• Help patients establish and achieve goals in line with provider-approved care plans.

• Ensure patient records are accurate and up-to-date, documenting interactions and care plans in accordance with protocols.

• Address patient concerns and barriers to care, identifying practical solutions to enhance adherence and outcomes.

• Deliver clear, compassionate, and effective communication to patients.

• Adhere to approved workflows for communicating patient needs to providers.

• Engage in training sessions, team meetings, and quality improvement initiatives.

• Respond to remotely transmitted patient data, such as blood pressure, blood glucose, weight, and pulse oximetry, following approved partner workflows.

• Manage an assigned group of patients throughout the month and assist with additional patients or tasks as required.

⛳️ Requirements

• A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN) is required.

• Additional state licenses may be necessary.

• Over 3 years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring.

• Strong communication and interpersonal skills are essential.

• Excellent organizational and time management capabilities.

• Proficient in utilizing electronic health records (EHR) and care management software.

• Ability to work independently as well as collaboratively within a team.

• Empathetic and patient-centered approach to care is needed.

• A reliable internet connection is required.

• HIPAA-compliant work area is necessary.

• Proficiency with virtual communication tools (e.g., Zoom, Slack) is expected.

• Availability to work Monday through Friday, 9:00 am to 5:30 p.m. Eastern Time, unless otherwise specified.

🏝️ Benefits

• Additional state licenses may be required and will be reimbursed by HealthSnap.

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• Engaging work that positively impacts healthcare accessibility and outcomes.