LogicMonitor Developer Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate clients' current LogicMonitor and PagerDuty setups, pinpoint technical deficiencies, and propose enhancements.

• Revamp and enhance monitoring settings, collectors, DataSources, alert thresholds, dashboards, and escalation processes.

• Establish self-service monitoring options for engineering teams.

• Create automation, reusable monitoring templates, and implement role-based access controls (RBAC).

• Enhance integrations among LogicMonitor, PagerDuty, and ServiceNow, including automated incident generation and alert routing.

• Minimize false positives, duplicate alerts, and superfluous notifications.

• Develop scripts and integrations utilizing Groovy, Python, PowerShell, and REST APIs.

• Document enhancements, set monitoring standards, and facilitate knowledge transfer to client engineering teams.

⛳️ Requirements

• Extensive hands-on experience with LogicMonitor, encompassing administration, configuration, architecture, DataSources, LogicModules, and collectors.

• Familiarity with PagerDuty, including integrations, escalation policies, incident management, and alert routing.

• Proven experience in redesigning or modernizing enterprise monitoring environments.

• Experience in implementing self-service monitoring and automation for engineering teams.

• Strong knowledge of Windows/Linux, VMware, networking, and cloud infrastructure.

• Proficiency in scripting, REST APIs, webhooks, and monitoring integrations.

• ServiceNow integration experience is highly desirable.

• Groovy scripting experience is a significant advantage.

• Capability to independently evaluate, design, and implement solutions while collaborating directly with client engineering teams.

• Ideally, 5+ years of experience in enterprise monitoring, observability, or infrastructure engineering.

• A senior, hands-on engineer able to independently modernize the current environment and assist clients in transitioning to self-service monitoring.

• Must be able to work in the US without sponsorship.

• Must be available to work US Eastern Standard Time.

🏝️ Benefits

• No benefits or compensation extras are specified in the posting.