Director of Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the standards, practices, and leadership within the engineering department.

• Oversee products that contractors utilize daily and manage the Leap Crew.

• Collaborate with the VP of Engineering on strategic direction and departmental operations.

• Take ownership of engineering delivery for approximately 35 engineers across seven teams.

• Align with Product on delivery metrics, provide weekly progress reports, and enhance delivery processes.

• Guide team leads and engineers by setting expectations, providing coaching, and addressing performance issues.

• Empower team leads to make decisions and ensure the workflow progresses from specifications to end users.

• Manage releases, alerts, on-call duties, incident reviews, uptime, recovery time, production time, and release quality.

• Conduct delivery and specification reviews.

• Collaborate with partner-team leadership on priorities, quality assurance, and engineer development.

• Oversee hiring and onboarding processes, making hiring decisions up to the senior level.

• Implement consistent practices, tools, and infrastructure across all teams.

• Write code weekly as a player-coach, collaborating with engineers to build alongside AI agents.

⛳️ Requirements

• 7+ years of experience managing engineers, including overseeing managers or team leads.

• Proven experience in leading an engineering organization of 15 or more engineers, including offshore partner teams.

• Demonstrated ownership of delivery in a product-focused company.

• Experience managing production aspects: releases, alerts, on-call responsibilities, and incident reviews.

• Strong systems thinking, including designing operational cadences, metrics, and review processes.

• Hands-on experience as a player-coach, reviewing specifications and pull requests, pairing with engineers, and shipping with AI coding agents.

• Background as an engineer with the capability to evaluate software designs and assess technical risks.

• Familiarity with using AI coding agents, measuring their performance, adapting their usage, and guiding a team.

• Must be authorized to work in the US and available to work during Eastern time zone hours.

• Nice-to-have: experience in vertical SaaS, home services, or contractor-facing software.

• Nice-to-have: knowledge in payments or lending, SOC 2, and PCI DSS compliance.

• Nice-to-have: experience with legacy and modern systems migration.

• Nice-to-have: familiarity with trunk-based development, feature flags, TypeScript, Node, React, PostgreSQL, and AWS.

• Nice-to-have: experience in a growth-stage, investor-backed company reporting engineering results to executives and the board.

🏝️ Benefits

• Affordable Health & Wellness Coverage – a comprehensive and competitive benefits package, effective from the first of the month following your hire date.

• 401(k) company match.

• Flexible Time Off (FTO) policy.

• 10 paid sick days.

• 8 paid company holidays.

• Comprehensive Employee Assistance Program (EAP) that supports mental health, financial well-being, and everyday challenges.

• Exclusive Discounts with LifeMart (via ADP).

• MoveSpring Wellness App featuring step challenges, workout content, meditation tools, and wellness blogs.

• Opportunities for Culture & Team-Building Activities, including team events, fun challenges, company traditions, and the Annual Summit.