Loan Officer Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review lender conditions alongside the loan officer and gather necessary documentation from clients.

• Monitor the loan process from submission to closing, ensuring that all deadlines are adhered to.

• Track and update important pipeline dates.

• Facilitate communication among clients, third parties, and internal teams.

• Create and uphold database records.

• Request borrower-related conditions upon approval.

• Oversee all Blend notifications.

• Manage new lead and preapproval pipelines to enhance engagement and follow-ups.

• Assist the processing team with order outs, LoanBeam, Fastrack submissions, and file scrubs.

• Support customers throughout the loan application and approval process.

• Review loan applications and prepare files for underwriting.

• Communicate with customers, lenders, and stakeholders to provide updates and request necessary information.

• Maintain loan documentation and application status records.

• Ensure compliance with regulatory requirements.

• Coordinate loan closing activities with title companies, attorneys, and other relevant parties.

• Foster positive customer relationships and deliver excellent customer service.

• Stay informed on lending regulations, industry trends, loan products, and underwriting guidelines.

⛳️ Requirements

• Minimum of 1 year of experience as a Loan Officer Assistant is required.

• Experience with Encompass is preferred.

• Familiarity with order outs and making calls to third parties.

• Capability to assist customers with loan applications and collect income verification, tax returns, bank statements, and credit reports.

• Ability to review loan applications for completeness and accuracy.

• Skill in verifying customer information and necessary documentation.

• Proficiency in organizing and maintaining loan files and records.

• Strong verbal and written communication abilities.

• Knowledge of preliminary credit checks, income calculations, and collateral evaluations.

• Understanding of lending regulations, AML protocols, fair lending practices, and data protection laws.

• Capability to perform administrative tasks, schedule appointments, maintain calendars, and prepare reports.

• Familiarity with loan products and underwriting guidelines.

🏝️ Benefits

• Competitive salary above the market rate.

• Health Maintenance Organization (HMO) coverage starting on Day 1 for the principal and two dependents.

• Government-mandated benefits included.

• Performance-based incentives available.

• Quarterly company events to enjoy.

• De Minimis of 1,000 PHP.

• Equipment and software will be provided.