Loan Coordinator, US Mortgage

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Establish and maintain mortgage loan files with precision and efficiency.

• Evaluate and arrange loan documentation to confirm that files are comprehensive and accurately documented.

• Complete necessary file setup notes and ensure loan information is precise.

• Track loan milestones and update files as they advance through the processing workflow.

• Shift loan milestones to the appropriate processing stages as required.

• Indicate files as ready for initial disclosure documents once all requirements are satisfied.

• Order and monitor title orders, WVOE, VVOE, master insurance, payoff statements, VOR, transcripts, appraisals, inspections, EOI, RCE, and invoices.

• Follow up on pending orders to guarantee timely completion.

• Review incoming documentation for accuracy and completeness, addressing discrepancies as necessary.

• Retrieve USPS information and flood certificates.

• Obtain Demotech information as needed.

• Complete and maintain file contacts.

• Create insurance certificate snapshots.

• Fulfill required processing information for order-out screens.

• Assist in maintaining precise and current loan documentation throughout the processing stages.

• Oversee and organize the loan coordinator's inbox and calendar.

• Keep track of incoming requests, documents, and notifications.

• Prioritize tasks and ensure follow-up on outstanding items.

• Maintain accurate records to ensure no critical deadlines are overlooked.

• Provide general administrative support to the mortgage team as necessary.

⛳️ Requirements

• Over 2 years of experience in the US mortgage industry, ideally in loan coordination, mortgage processing, or a comparable role.

• Practical experience with mortgage loan file setup and order-outs is essential.

• Familiarity with ordering and tracking title, insurance, employment verification, payoff, appraisal, inspection, and other mortgage-related documents.

• Understanding of the mortgage loan processing lifecycle.

• Exceptional attention to detail and strong organizational capabilities.

• Outstanding written and verbal communication skills.

• Capacity to manage multiple loan files and competing priorities effectively.

• Strong follow-through and ability to meet deadlines.

• Comfortable working independently in a remote setting.

• Experience with Encompass or other mortgage loan origination systems is preferred.

• Background in US mortgage processing or loan coordination.

• Proficiency with document management.

• Experience in order-out and vendor coordination.

• Knowledge of mortgage terminology and processing requirements.

• Strong administrative and organizational skills.

• Proficient with email, calendars, and other productivity tools.

🏝️ Benefits

• Competitive salary above market standards.

• HMO coverage starting on Day 1 for the principal and two dependents.

• Government-mandated benefits included.

• Incentives based on performance.

• Quarterly company events for team engagement.

• 1,000 PHP De Minimis allowance.

• Provision of necessary equipment and software.