Loan Coordinator, US Mortgage

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Accurately and efficiently establish and maintain mortgage loan files.

• Evaluate and arrange loan documentation to guarantee that files are comprehensive and properly organized.

• Complete essential file setup notes and keep precise loan information.

• Track loan milestones and update files as they progress through the processing stages.

• Transition loan milestones to the appropriate processing phases as required.

• Mark files as ready for initial disclosure documents once all requirements are fulfilled.

• Order and monitor third-party services and documentation, including title orders, WVOE, VVOE, master insurance, payoff statements, VOR, transcripts, appraisals, inspections, EOI, RCE, and invoices.

• Follow up on pending orders to ensure prompt completion.

• Review incoming documentation for accuracy and completeness, addressing any discrepancies as necessary.

• Retrieve USPS information and flood certificates.

• Obtain Demotech information as needed.

• Complete and maintain file contacts.

• Perform insurance certificate snapshots.

• Gather required processing information for order-out screens.

• Assist in ensuring accurate and up-to-date loan documentation throughout the processing phase.

• Manage and organize the loan coordinator's inbox and calendar.

• Oversee incoming requests, documents, and notifications.

• Prioritize tasks and follow up on outstanding items.

• Keep accurate records and ensure that critical deadlines are adhered to.

• Provide general administrative support to the mortgage team as needed.

⛳️ Requirements

• Minimum of 2 years of experience in the US mortgage industry, ideally in loan coordination, mortgage processing, or a similar position.

• Required hands-on experience with mortgage loan file setup and order-outs.

• Proven experience in ordering and tracking title, insurance, employment verification, payoff, appraisal, inspection, and other mortgage-related documents.

• Familiarity with the mortgage loan processing lifecycle.

• Exceptional attention to detail and strong organizational skills.

• Outstanding written and verbal communication abilities.

• Capability to manage multiple loan files and competing priorities effectively.

• Strong follow-through skills and the ability to meet deadlines.

• Comfortable working independently in a remote setting.

• Preferred experience with Encompass or other mortgage loan origination systems.

• Experience in US mortgage processing or loan coordination.

• Proficiency in document management.

• Experience in order-out and vendor coordination.

• Knowledge of mortgage terminology and processing requirements.

• Strong administrative and organizational capabilities.

• Proficiency with email, calendars, and other productivity tools.

🏝️ Benefits

• Competitive salary above market rates.

• HMO coverage from Day 1 for the principal and two dependents.

• Benefits mandated by the government.

• Performance-based incentives.

• Quarterly company events.

• 1,000 PHP De Minimis allowance.

• Equipment and software provided.