Live Online Teaching Assistant

This is a fully remote position, open to applicants in North Carolina, +6 more states.

📋 Description

• Assist the Lead Teacher and students during live online class sessions.

• Oversee online classrooms, which includes taking attendance, setting assignment due dates, documenting alterations for NCAA courses, and completing Exit Slip recording forms.

• Aid in grading student digital submissions.

• Provide substitute coverage in the absence of the Lead Teacher.

• Offer student support during class hours.

• Dispatch correspondence concerning lack of participation, absences, or incomplete assignments upon request.

• Gather feedback from participants in Live Online classes through surveys, emails, and phone communications.

• Facilitate the resolution of complaints.

• Communicate with families, charter partners, homeschool teachers, and other stakeholders under the supervision of Team Lead and Learning Ops.

• Address support tickets and inquiries from parents, advisors, sales teams, and instructors.

• Assist in uploading PowerPoint learning objectives and lesson materials prior to class.

• Record Live Online sessions and ensure completion of recordings.

• Support the use of online tools and delivery of Live Online lessons in accordance with Bridgeway Academy standards and best practices.

• Supervise breakout rooms and respond to questions in Zoom chat.

• Perform additional duties as assigned.

⛳️ Requirements

• Must reside in Georgia, Mississippi, North Carolina, Pennsylvania, South Carolina, Texas, or West Virginia.

• Must be at least 18 years of age.

• Minimum high school diploma required; some college experience preferred.

• Previous experience working with students is necessary.

• Proficiency in using Zoom or a comparable online meeting platform.

• Familiarity with some or all Microsoft Suite products: PowerPoint, Teams, Outlook, Word, Excel, and SharePoint.

• Ability to effectively utilize Learning Management Systems, preferably Moodle, and learn Edovate LMS.

• Experience with technology learning tools is preferred, such as Classkick, Nearpod, Kahoot!, Blooket, Gimkit, Quizziz, and Padlet.

• Access to a reliable laptop or desktop with stable internet service.

• A dedicated, distraction-free workspace is required.

• Capability to multitask on split screens or dual monitors.

• Strong independent work habits and problem-solving abilities.

• Commitment to customer service and program support.

• Excellent relationship-building and communication skills.

• Skills in conflict and problem resolution.

🏝️ Benefits

• Paid training throughout the academic year.

• Opportunity for remote employment.

• Flexible part-time schedule of 4–12 hours per week.