Lifecycle Solutions Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement a national growth strategy for lifecycle solutions by leveraging installed-base intelligence and market insights.

• Propel aftermarket revenue growth through the proactive identification, qualification, and development of lifecycle solutions opportunities.

• Oversee and convert marketing-qualified leads, customer inquiries, service-generated opportunities, and transactional sales prospects.

• Establish, maintain, and convert a substantial pipeline of upgrades, accessories, consumables, and automation enhancement opportunities.

• Provide precise forecasting and consistently meet order and revenue goals.

• Create commercial proposals, quotations, and business cases that showcase customer value and return on investment.

• Negotiate customer agreements and finalize complex sales opportunities.

• Conduct customer visits, installed-base evaluations, and strategic account planning sessions.

• Collaborate effectively with System Sales, Service, Applications, Regional Management, and Marketing teams.

• Act as the U.S. subject matter expert for lifecycle solutions.

• Sustain customer engagement and market visibility through regular travel and customer interactions.

⛳️ Requirements

• Bachelor’s degree in a technical, engineering, scientific, or related field, or an equivalent combination of education and experience.

• Over 10 years of experience in analytical instrumentation, aftermarket sales, service, customer support, or other customer-facing commercial roles.

• Strong comprehension of laboratory and industrial X-ray markets.

• Extensive technical knowledge of Malvern Panalytical's XRF, XRD, semiconductor, and thermo-physical instrumentation portfolios.

• Proven track record in consultative selling, strategic account planning, and value-based sales methodologies.

• Demonstrated ability to recognize installed-base opportunities and drive profitable business growth.

• Experience in managing complex sales cycles with multiple stakeholders and extended timelines.

• Excellent communication and relationship-building skills, capable of engaging technical, operational, procurement, and executive decision-makers.

• Experience in translating technical capabilities and lifecycle solutions into quantifiable customer business outcomes.

• Strong commercial acumen coupled with practical experience in instrument service, support, or lifecycle management.

• Proficiency in CRM systems, sales analytics, AI-enabled sales tools, and forecasting techniques.

• Ability to work independently in a remote, customer-facing setting.

• Familiarity with digital commerce platforms and e-commerce sales channels.

• Experience leading large-scale instrument modernization or upgrade initiatives.

• International business exposure in the scientific instrumentation markets.

🏝️ Benefits

• Competitive Salary + Benefits Package.

• Opportunities for professional development.

• Flexible remote working environment.

• Competitive rewards package.