Licensing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee tasks within strict deadlines while ensuring both speed and precision.

• Collect data and perform online research for medical professionals seeking new state licenses.

• Foster and maintain strong relationships with licensing boards.

• Ensure that licensure details are completed efficiently and proactively, adhering to team guidelines.

• Deliver outstanding customer service through both verbal and written communication.

• Provide support to all team members as needed.

• Consistently offer detailed updates regarding the licensing process to medical professionals and internal sales teams.

• Prioritize tasks using the internal software application.

• Secure licensing for medical professionals to fulfill client requirements.

• Keep comprehensive and accurate records of all activities.

• Assist with special projects as assigned.

• Execute other duties as required.

⛳️ Requirements

• A minimum of a high school diploma is required.

• An Associate's degree or Bachelor’s degree is preferred.

• At least 2 years of experience in customer service is preferred.

• Proficiency in Microsoft Office Suite and the ability to learn proprietary software.

• Willingness and ability to cover interim staffing gaps as necessary.

• Interest in expanding knowledge of the locum tenens business while staying informed about market trends and competitive issues through research and networking.

• Openness to participating in classes and learning opportunities, both within and outside the organization.

• Capacity to seek out different and innovative solutions to address challenges and opportunities.

• Capability to make critical decisions while adhering to company policies.

• Ability to take direction and complete tasks efficiently and promptly.

• Proficiency in performing work accurately and thoroughly.

• Adaptability to changes in the workplace environment.

• Effective communication skills, both verbally and in writing.

• Understanding and ability to meet performance metrics as defined.

• Attention to detail in all projects and tasks undertaken.

• Organized approach or systematic method in task execution.

• Ability to utilize available time efficiently to complete work within set deadlines.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• FSA/HSA options.

• Company-paid life insurance.

• 401K with discretionary matching contributions.

• Paid time off.

• Paid parental leave.

• Tuition reimbursement.