Licensed ACA Health Insurance Agent – SC

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Educate consumers about health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families, providing explanations of the various plan options.

• Clarify details regarding premiums, deductibles, copays, provider networks, prescription coverage, and other plan features.

• Assist consumers with the application and enrollment process for the ACA Marketplace.

• Deliver professional and consultative customer service.

• Ensure accurate maintenance of customer information, application details, and enrollment documentation within company systems.

• Conduct follow-ups with both prospective and enrolled consumers.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience targets.

• Adhere to compliance standards set by CMS, the Marketplace, carriers, licensing, and company policies.

• Keep up with necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in training, coaching, performance development, and team meetings.

• Navigate various computer systems and applications while assisting customers.

• Undertake additional duties as assigned.

⛳️ Requirements

• An active Health or Health/Life Insurance License in good standing.

• An active National Producer Number (NPN).

• Newly licensed insurance agents are encouraged to apply; previous ACA sales experience is not mandatory.

• Prior experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capability to complete and maintain all necessary ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Ability to fulfill relevant carrier contracting and appointment requirements.

• Excellent verbal communication, listening, and customer service abilities.

• Comfort in a goal-oriented and performance-driven sales setting.

• Coachable, dependable, professional, and eager to grow within the insurance industry.

• Strong skills in computer navigation with the capacity to learn and operate within multiple systems.

• Ability to work independently while contributing to a remote team environment.

• Reliable high-speed internet connection and a professional remote workspace.

• Capability to maintain necessary licensing, certifications, and continuing education requirements.

• Willingness to work additional hours, evenings, or weekends as business needs arise, especially during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and AD&D Insurance.

• Plans including Accident, Critical Illness, and Hospital Indemnity coverage.

• Employee Assistance Program.

• 401(k) with a portion of Company Match.

• Bereavement Leave and Jury Duty Pay.

• Uncapped Commission opportunities.

• Ongoing training, coaching, and support.

• Full-time, W-2 employment.