Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Educate consumers about health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families while outlining the available plan choices.

• Clarify details regarding premiums, deductibles, copays, provider networks, prescription coverage, and other plan attributes.

• Assist consumers in navigating the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service during all consumer interactions.

• Ensure accurate maintenance of customer information, application specifics, and enrollment records within company systems.

• Follow up with both prospective and enrolled consumers as necessary.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience targets.

• Adhere to compliance requirements set by CMS, Marketplace, carriers, licensing, and company standards.

• Keep all necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials up to date.

• Engage in continuous training, coaching, performance development, and team meetings.

• Efficiently navigate various computer systems and applications while assisting customers.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• An active Health or Health/Life Insurance License in good standing is required.

• Must possess an active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; prior experience in ACA sales is not mandatory.

• Preference will be given to candidates with experience in ACA, health insurance, telesales, call center, or customer service roles.

• Must be able to successfully complete and maintain all necessary ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Ability to meet the applicable carrier contracting and appointment criteria is required.

• Excellent verbal communication, listening, and customer service skills are essential.

• Comfortable working in a sales environment focused on goals and performance.

• Must be coachable, reliable, professional, and eager to grow within the insurance field.

• Proficient computer navigation skills with the capability to learn and operate multiple systems are necessary.

• Ability to work independently while also contributing to a remote team setting.

• A reliable high-speed internet connection and a professional remote workspace are required.

• Must be able to maintain all required licenses, certifications, and continuing education obligations.

• Flexibility to work additional hours, evenings, or weekends as business needs dictate, especially during peak Open Enrollment periods.

🏝️ Benefits

• Six Paid Holidays.

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and Accidental Death & Dismemberment Insurance.

• Plans that include Accident, Critical Illness, and Hospital Indemnity coverage.

• Employee Assistance Program.

• 401(k) plan with a matching contribution.

• Bereavement Leave and Jury Duty Pay.

• Unlimited Commission potential.

• Ongoing training, coaching, and support.

• Employment is full-time and classified as W-2.