Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Educate consumers about health insurance options available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families and clarify the plan options that are available.

• Describe the features of plans, including premiums, deductibles, copays, provider networks, and prescription coverage.

• Assist consumers in navigating the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service.

• Ensure accurate maintenance of customer information, application details, and enrollment records within company systems.

• Follow up with both prospective and enrolled consumers.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience targets.

• Adhere to compliance standards set by CMS, Marketplace, carriers, licensing, and company policies.

• Maintain all necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in training, coaching, performance development, and team meetings.

• Utilize multiple computer systems and applications while assisting customers.

• Undertake additional duties as assigned.

⛳️ Requirements

• Must possess an active Health or Health/Life Insurance License in good standing.

• Hold an active National Producer Number (NPN).

• Newly licensed insurance agents are encouraged to apply; prior ACA sales experience is not necessary.

• Previous experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capable of completing and maintaining all required ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Able to meet the contracting and appointment requirements of applicable carriers.

• Strong verbal communication, listening, and customer service abilities are essential.

• Comfortable operating in a goal-oriented and performance-driven sales environment.

• Must be coachable, dependable, professional, and motivated to grow within the insurance field.

• Proficient in computer navigation with the ability to learn and work across multiple systems.

• Ability to work independently while also being a contributing member of a remote team.

• Must have a reliable high-speed internet connection and a suitable professional remote workspace.

• Capability to maintain required licensing, certifications, and continuing education obligations.

• Willingness to work additional hours, including evenings or weekends, particularly during peak Open Enrollment periods.

🏝️ Benefits

• Opportunities for uncapped commissions.

• Six paid holidays.

• Paid time off.

• Access to medical insurance with national plan options.

• Dental insurance coverage.

• Vision insurance benefits.

• Voluntary life and accidental death & dismemberment insurance.

• Plans available for accident, critical illness, and hospital indemnity.

• Employee Assistance Program.

• 401(k) plan with a portion of company match.

• Bereavement leave and jury duty pay.

• Continuous training, coaching, and support provided.