Liability Claims Adjuster – Premises, Auto, Bodily Injury

This is a fully remote position, open to applicants in Texas.

📋 Description

• Examine, assess, and resolve Auto Liability and General Liability claims from initiation to final settlement.

• Manage cases involving bodily injury, premises liability, slip and fall incidents, property damage, and product liability risks.

• Execute liability investigations and evaluate coverage, damages, and claim exposure.

• Collect and assess witness statements, accident reports, photographs, medical documentation, contracts, and other relevant materials.

• Set and uphold suitable reserves based on claim development and exposure assessments.

• Negotiate settlements with claimants, legal representatives, and authorized parties.

• Oversee attorney-represented and litigated claims throughout their lifecycle.

• Collaborate with defense attorneys, experts, and vendors as necessary.

• Identify and pursue subrogation opportunities when appropriate.

• Maintain prompt diary management and accurate claim documentation.

• Create claim reports, reserve recommendations, and communications for clients.

• Engage in claim reviews, client meetings, and file review presentations as required.

• Ensure adherence to Corporate Claim Standards and specific client handling requirements.

• Independently manage a varied liability claim portfolio across multiple jurisdictions and industries.

• Offer client-facing communication, customer service, sound judgment, and reliable follow-through.

⛳️ Requirements

• Active adjuster license in your home state is required; multi-state licensing is preferred.

• Experience managing a multi-client desk and navigating diverse client expectations.

• A minimum of 5 years of multi-line claims experience is required, including Auto, Commercial Auto, General Liability, and Bodily Injury.

• Strong analytical, negotiation, and decision-making abilities.

• Capability to manage various claim types and adapt quickly throughout the workday.

• Ability to analyze coverage and convey claim decisions clearly and professionally.

• Excellent time-management and organizational skills.

• Strong written and verbal communication abilities.

• Capacity to work independently in a remote setting with a strong sense of accountability.

• Reliable and predictable attendance during business hours.

• Litigation experience is preferred.

• Experience with Third Party Administrators (TPA) is preferred.

• A New York adjuster license is a plus.

• Experience in performing coverage evaluations and coverage position analysis.

• Comfort in reviewing and applying concepts related to contractual risk transfer, indemnification, and additional insureds.

• Experience in litigation management.

• Familiarity with working in a TPA environment.

• Bilingual proficiency in English and Spanish is a bonus.

• Visa sponsorship is not provided.

🏝️ Benefits

• Four weeks of paid time off accruing throughout the year in accordance with company policy.

• Ten paid holidays in the first year.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee Stock Ownership Plan (ESOP).

• Opportunities for internal training and advancement.

• A supportive, team-oriented work environment.

• Potential eligibility for bonuses or additional forms of compensation.