Legal Services Field Operations – Litigation Support Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide administrative and operational assistance to law firms and legal professionals.

• Organize and maintain documentation related to litigation, matters, and projects.

• Assist in the preparation, formatting, organization, and production of documents.

• Prepare documents for filing, service, production, or electronic submission.

• Help manage document inventories, organize evidence, and oversee administrative file management.

• Attend courthouses, tribunals, registries, government offices, and other authorized locations.

• Execute authorized filing, document delivery, retrieval, and registry-related tasks.

• Retrieve filing confirmations, receipts, and other administrative records.

• Conduct authorized public-record searches and handle administrative information requests.

• Retrieve available records and documentation following client instructions and access protocols.

• Prepare and organize electronic case materials, including PDF merging, pagination, Bates numbering, indexing, bookmarking, and hyperlinking.

• Assist with organization in Case Center / CaseLines and authorized document uploads.

• Perform authorized assignments related to property documents and records.

• Coordinate photographs, documents, and other administrative materials.

• Review client Work Orders and assignment requirements.

• Independently organize, manage, and track assigned projects.

• Determine methods, sequencing, and resources necessary for completing deliverables.

• Communicate assignment status through Matrix's online project-management and collaboration platform.

• Identify issues needing clarification and seek guidance when necessary.

• Complete assignments within agreed-upon timelines and service standards.

• Maintain professionalism, presentation, confidentiality, and discretion while representing Matrix.

• Refer inquiries requiring legal judgment or interpretation to the appropriate Matrix contact or instructing professional.

⛳️ Requirements

• 3–5+ years of relevant experience in legal administration, litigation support, court services, records administration, property administration, government services, or a related professional setting.

• Strong understanding of legal terminology, administrative procedures, and professional documentation.

• Excellent organizational and document-management abilities.

• Strong written and verbal communication skills.

• Exceptional attention to detail and accuracy.

• Capability to independently manage projects and prioritize competing tasks.

• Demonstrated discretion in handling confidential, sensitive, and potentially privileged information.

• Strong proficiency in Microsoft Word, Excel, Outlook, and other commonly used business applications.

• Willingness and ability to attend client or public-sector locations when required by an assignment.

• Ability to operate an independent professional practice and provide services on a project basis.

• Experience with one or more of the following: Thomson Reuters Case Center / CaseLines, Clio, MyCase, PracticePanther, PCLaw, CosmoLex, iManage, NetDocuments, SharePoint, OneDrive, Dropbox, Adobe Acrobat, Microsoft Teams, Zoom, or other legal, document-management, or project-management platforms is an asset.

• Proficiency with Case Center / CaseLines is strongly preferred for court-support assignments.

• Experience working in Ontario court and tribunal environments is preferred.

• Familiarity with court filing and registry procedures.

• Experience with public-record searches and document retrieval.

• Knowledge in litigation document organization and evidence management.

• Experience with Bates numbering, pagination, indexing, and PDF production.

• Strong problem-solving skills and administrative judgment.

• Ability to quickly adapt to different clients, industries, and assignment requirements.

• Professional client-service skills.

• Strong independent project-management capabilities.

• Comfortable learning new technologies and client systems.

• Must provide applicable equipment, technology, transportation, and other resources independently unless otherwise agreed.

• Responsible for handling own applicable taxes, government remittances, insurance, business expenses, and other independent-business obligations.

• Must not offer legal advice, legal opinions, legal strategy, legal representation, or substantive legal determinations.

🏝️ Benefits

• Project-based assignments with flexible remote and in-person opportunities.

• Ability to independently manage the method and execution of assigned work.

• Access to Matrix's online project-management and collaboration environment.

• Opportunities to engage in diverse legal administrative, court, records, and operational assignments.

• Exposure to various professional and institutional environments.

• Opportunity to build and enhance specialized administrative and field-service expertise.

• Access to a professional network focused on quality, confidentiality, reliability, and client service.