Clinical Applications Training & Support Specialist

This is a fully remote position, open to applicants in Europe.

📋 Description

• Educate and assist end users and distributors across EMEA on clinical applications, treatment planning, treatment delivery workflows, quality assurance processes, and associated clinical physics concepts.

• Conduct customer training sessions and educational programs focusing on clinical applications, treatment planning, treatment delivery, quality assurance, and clinical physics.

• Provide training through classroom sessions, virtual platforms, and onsite visits for customers, distributors, and internal staff.

• Assist in customer onboarding, implement training for new systems, and support first patient treatments.

• Aid in the development and ongoing enhancement of training curricula and educational resources.

• Stay updated on new products, software updates, workflow improvements, and pertinent clinical practices.

• Address customer questions and requests for clinical applications and physics assistance, including documentation, communication, escalation, and resolution.

• Travel to customer locations for training, workflow guidance, and clinical application support.

• Participate in trade shows, workshops, scientific meetings, and professional conferences by providing product demonstrations and educational activities.

• Foster and maintain relationships with customers, distributors, and internal teams.

• Serve as a subject matter expert and contribute to cross-functional projects and training-related materials.

• Report to the Clinical Training & Education Manager.

⛳️ Requirements

• A Bachelor’s degree in Radiation Therapy, Biomedical Engineering, Medical Physics, Health Sciences, Engineering, or a related clinical or technical discipline.

• Clinical experience in Radiation Oncology.

• At least 3-5 years of experience in Radiation Oncology, Clinical Applications, Radiation Therapy, Dosimetry, Medical Physics, or a comparable clinical support role.

• Exceptional oral and written communication abilities.

• Capability to establish positive business relationships internally and externally across all levels.

• Proficient presentation and training capabilities.

• Ability to effectively convey information to diverse audiences.

• Skill in identifying various learning styles and adapting training methods accordingly.

• Confidence in presenting before large audiences and expert panels.

• Strong organizational skills with the ability to juggle multiple priorities.

• Self-motivated individual capable of working independently and effectively collaborating within a team setting.

• Solid basic computer proficiency, including Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.

• Fluent in English.

• Willingness and ability to travel internationally up to 60%.

• Proof of permanent authorization to work in the country of application without sponsorship.

• Preferred: Background as an Application Specialist, Radiation Therapist (RTT), Dosimetrist, Medical Physicist, Biomedical Engineer, or equivalent clinical professional.

• Preferred: Familiarity with TomoTherapy® / Radixact® systems.

• Preferred: Experience in customer education, training delivery, curriculum development, or clinical coaching.

• Preferred: Experience providing support to distributors and international customers.

• Fluency in an additional European language is advantageous.

🏝️ Benefits

• Significant travel, up to 60%, is anticipated for onsite training and customer support activities.

• An inclusive and collaborative work environment.

• A workplace that values diversity.

• Equal employment opportunity.