Legal Receptionist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Respond to incoming calls in a courteous and professional manner, managing approximately 100 calls daily.

• Assist with administrative responsibilities and various ad hoc tasks as needed.

• Provide exceptional service to clients and professional partners.

• Act as the initial point of contact for the firm.

• Manage a high volume of calls in a dynamic environment.

⛳️ Requirements

• GCSE Maths and English at Grade C or above (or an equivalent qualification).

• Prior experience working on a reception desk or in a busy switchboard setting.

• Excellent administrative abilities.

• Background in a customer-facing position.

• Confidence in managing client communication via telephone.

• NVQs or other relevant qualifications in business administration are a plus.

• Previous experience in a law firm or legal services environment is preferred.

• Availability to work Monday to Friday, from 09:30 to 18:30 UK working hours.

• Based in Cape Town.

🏝️ Benefits

• Position allows for remote work.

• Remote-based role with the potential for future office work.